Insurance Claim

GapOnly® is an innovative payment service that works with selected pet insurance brands, so you can access your pet insurance benefit right away for eligible expenses.

How to claim using GapOnly®

•     If your pet insurance brand offers GapOnly, let our team know you’d like to submit a GapOnly® claim for your pet’s treatment.
•    We’ll lodge a GapOnly® claim on your behalf, and it’s assessed in usually under 10 minutes. Once the claim’s been assessed and approved, you simply pay the gap (the amount not covered by your pet insurance policy) and go.